SolarNow is hiring a Branch Manager who will be responsible for all aspects of the branch operations to include: generating revenue and productivity in sales in accordance with the company sales and leadership training. You have a tremendous understanding of the needs and wants of rural off grid consumers and ensure that every day our clients are a bit more satisfied with our products and services.
About the Market
More than 500 million people across sub-Saharan Africa lack access to electricity and the international Energy Agency expects that number to increase to 700 million by 2030. Off-grid solar power is often the only viable answer.
In countries like Uganda and Kenya, where less than 20% of the population have a grid connection, there is an undeniable potential for solar products to leapfrog traditional energy provision models. However, affordability ,perceptions of low quality and the absence of last-mile distribution and maintenance networks for solar are curtailing development.
To tackle this, SolarNow sells quality solar products and suitable appliances ranging from small household systems capable of powering a lights, radio, phone, TV and/or fridge to much larger systems suitable for offices, schools and machinery. Increasingly SolarNow is also catering to the needs of off-grid farmers by providing irrigation solutions.
SolarNow provides credit and service that allows customers to spread payments over 24 months and receive service for 5 years. The company has over 1,000 employees and a network of 50 branches in Uganda and 15 branches in Western Kenya. There are concrete plans to expand within and beyond these territories.
You are someone who cares deeply about improving livlihoods in Africa, but you bring more than passion to the role: you have the grit and resilience to make change happen. You are excited about understanding this nascent industry, the SolarNow products, its unique value proposition and the difference they make.
You have a successful track record in bringing products to rural off-grid market and are a dynamic problem-solver who has strong empathy and passion for rural off-grid households and the people you work with. You are the person who represents the client in the organization but are at the same time the number one advocate of the product and value proposition. You are curious and do not fear to challenge the status quo but are sensitive in how to communicate this. You build strong and effective bridges within the organization to achieve real results. You are not afraid to fail and see it as an opportunity to learn.
About the position
Reports to: Territory Sales Manager
Suggested start date 25th March 2019
Ensure revenue growth through ever increasing client satisfaction by managing a team of sales officers through creating a culture of high performance among staff within the departments by addressing internal employee satisfaction issues promptly that will help guide mitigate risks. Drive the department team to ensure that customers needs are met through excellent customer experience every time, knowledge of the products you’re selling to the customer relationship requirements. Assess local market conditions and identify current and prospective sales opportunities that will help drive the actualization of financial and non-financial target.
Meet goals and metrics by developing forecasts, financial objectives objectives and sales plans in order to maximise and close on generation of revenue. Develop strategy and roadmap for improving the operational and financial performance of the Branch leading to exemplified branch personnel with an aim of achieving branch and individual sales officer targets. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities on effective practices, competitive intelligence, business opportunities and needs by having an ability to build relationship with internal and external stakeholders.
Qualifications and competencies
At-least a Bachelors in Business Administration or any related field of study: Masters is an added advantage. At-least a minimum of 6 years in sales and marketing roles, with a minimum of 2 in a leadership position. Experience in related field at comparable size of company (turnover and headcount). Experience in banking, micro finance and solar industry is an added advantage. Analytical skills through evaluating simple or complex problems and identifying areas of improvement and relative corrective actions that meet challenge and leverage growth opportunities. Proven branch manager experience or similar roles i.e has demonstrated in the past the capability to bring out the best of branch’s/team personnel by providing training, coaching, development and motivation to branch employees. Excellent organizational skills with the ability to work well in a team; i.e has the capability to direct all operational aspects including distribution operations, customer service, human resources, administration and sales. Result orient/ getting results through others; has the ability to meet sales target and production goals by being results driven and customer focused. High level of verbal and written communication skills. Problem solving; ability to guide others into finding solutions as opposed to providing solutions yourself. Supporting employees to get over hurdles/blocks and achieve good results.
Compensation and benefits
Salary and benefits are competitive, commensurate with experience.
SolarNow will review applications based on a first come first serve basis and might close the vacancy ahead of schedule should a suitable candidate have been found.
On email application please use the following subject: Application for Branch Manager- “Your Name”