Remote Monitoring Support
|
RM portal access
Performance Reports
Dedicated Account Manager
Diagnostic & System reviews
|
✅ Yes
✅ Annual
❎ No
✅ Anually
|
✅ Yes
✅ Annual
❎ No
✅ Weekly
|
✅ Yes
✅ Annual
❎ No
✅ Daily
|
| Routine Services
|
Module Cleaning
Diagnostic visits
|
❎ No
✅ One (1) p.a.
|
❎ No
✅ Two (2) p.a.
|
✅ Four (4) p.a.
✅ Four (4) p.a.
|
|
|
|
|
|
| MAINTENANCE
|
|
BRONZE
|
SILVER
|
GOLD |
| Corrective maintenance
|
Warranty on Workmanship
Remote phone support
Physical callouts
|
✅ 12 months
✅ Yes
❎ None
|
✅ 12 months
✅ Yes
✅ 1 per annum
|
✅ 24 months
✅ Yes
✅ 2 per annum
|
|
|
buy
|
buy
|
buy
|
